Stephen's View


Chorley Building Society belongs to you - our Members. Please let us know when we do things well and also when we fail to live up to your expectations. I can assure you that we will listen. The Chorley Staff, Management Team and Board of Directors are available to talk through any questions you may have about the Society.

We will:

  • Provide Members and other customers with outstanding levels of customer service at all times.
  • Always act in the collective best interests of, and be accountable to, our Members.
  • Listen to our Members' needs and wherever possible act upon them.
  • Support the people and businesses of Chorley and the surrounding area, especially in terms of our sponsorships and donations as well as staff charitable work.
  • Maintain our branch network to continue to provide much needed face to face customer service.

  • Stephen Penlington, Chief Executive