Chorley Building Society belongs to you - our Members. Please let us know when we do things well and also when we fail to live up to your expectations. I can assure you that we will listen. The Chorley Staff, Management Team and Board of Directors are available to talk through any questions you may have about the Society.
- Provide Members and other customers with outstanding levels of customer service at all times.
- Always act in the collective best interests of, and be accountable to, our Members.
- Listen to our Members' needs and wherever possible act upon them.
- Support the people and businesses of Chorley and the surrounding area, especially in terms of our sponsorships and donations as well as staff charitable work.
- Maintain our branch network to continue to provide much needed face to face customer service.
Stephen Penlington, Chief Executive