The Operations Team are recruiting for an Intermediary Telephone Support and Case Processor.

The role will work within the BDM team and alongside the Underwriting team to manage intermediary business enquiries via the telephone and the submission of business for our intermediary channel. Actively managing the workflow and pipeline to ensure Service Levels are met.

This support role will be at the heart of our intermediary business and play a vital role in delivering an outstanding experience to our brokers. 

Ce-MAP is desirable and support will be provided to the successful candidate in studying for Ce-MAP if they do not already have the qualification.

In addition to a competitive salary and benefits package (dependent on relevant experience), you will be working as part of a team where teamwork, respect and integrity are our core values.

Diversity and inclusion are important to us as we strive to represent the communities we serve. We support an inclusive environment for all our people to bring their whole selves to our Society. We encourage applications from individuals of all backgrounds, ethnicity, gender identity, sexual orientation, disability, neurodiversity, age, family or parental status, beliefs, nationalities and religions.  If you have a disability, or if you have a condition that you believe may affect your performance during our selection process, please request any reasonable adjustments you’d like on your application form.