Service Standards

Underwriting Completed

When the valuation report has been received, we will complete our underwriting processes and pass the case for offer. We will contact you, within 48 hours of receipt of the valuation report to confirm this.

Mortgage Offer

A copy of the mortgage offer and valuation report will be posted to you and your client. The solicitor copy is uploaded to them on the STARs system.

Completion

Once completion has taken place your procuration fee will be issued within 7 working days.

Submit an Enquiry

Speak to an Underwriter on

01257 235 001

Submit an Enquiry

The Society will collect your email address as an alternative means of communication if we cannot reach you via telephone. This data will not be used for any other purpose.